There are always uncertainties around change. We really don’t know how things are going to go after the changes are put in place. Uncertainty is scary! We have to learn new processes, systems, and new ways of doing things. On top of everything else. What if the new system is impossible to use? What if I have to do more work after this change? What does it do for me? Worrying about whether people have concerns about any of the major problems and possible solutions in progress often are increasingly at the top of to-do lists.